Christian Moser

I'm a Advisor

My Ambition

«The world is changing rapidly — more connected, volatile and complex – and I see this as an opportunity to make a difference.

With a deep passion for design and technology, I uncover trends early, think beyond the conventional, and create meaningful innovations – to give businesses a strategic edge, deliver better experiences for users, and develop solutions that positively impact our society.»

Hot topics to talk about

Computers learn to understand human

Computers are no longer just tools—they’re becoming proactive digital assistants, transforming how we work and make decisions.

Real and digital worlds converge

The line between the real and digital worlds is disappearing. Extended reality in combination with IoT are creating new opportunities for businesses and consumers alike.

Agentic AI – from automation to autonomy

Machines are evolving from executing tasks to making independent decisions. Autonomous systems, powered by advancements in AI and robotics, are transforming industries like transportation, healthcare, and manufacturing, redefining what’s possible.

Hyperpersonalization – meet every customers needs in realtime

Using AI and real-time data, hyperpersonalization creates uniquely tailored experiences, setting new standards for user expectations and engagement.

Professional Experience

  • Zühlke Group
    2024 - Present
    Partner & Chief of Digital Experience
    • Thought leader for digital experience innovation globally
    • Defining our digital experience strategy
    • Consulting corporates on digital innovation journeys
    • Leading a team of 100 consultants, engineers and designers
    • Public representation and speakings
  • 2019 - 2023
    Head of Digital Experience
    • Leading a team of 120 consultants, engineers and designers
    • Responsible for the digital experience training and skills portfolio
    • Engagement lead for multi-million CHF client projects
  • 2014 - 2019
    Head of Software Competence Unit & Consultant
    • Leading a team of 45 software architects & engineers
    • Consulting clients in digital transformation projects
    • Engagement lead for large, complex client projects
  • 2005 - 2014
    Principal Consultant
    • Consulting clients in digital transformation projects (UX, CX, Software Architecture, Strategy)
    • Software Architect for complex enterprise solutions
    • Being a trusted advisor
  • Zühlke Group
    2022 - Present
    Director of the board
    • Strategy definition
    • Leading the transformation to a professional association
    • Driving growth
  • 2020 - 2022
    Member of the board
    • Driving innovation projects
    • Strategy development

My superpowers

Creative problem solving Business innovation Stregic leadership Customer Experience Design Product Management Digital innovation Software Architecture Extended Reality

Recent Public speakings

World Usability Day 2024

Opening keynote about how AI is transforming UX.

Digital Experience Camp 2024

Keynote about the transformative force of AI

Harbour Club Symposium

Keynote about «computers learn to understand humans»

Retail-o-tones LinkedIn Live

LinkedIn Live feature at Retail-o-tones Channel

Zühlke Commerce Talk

Zühlke Commerce Talk - Transforming Digital Experience

Schweizer Markenkongress

Talk about «When Machines become Customers»

Event on immersive technologies

Speech about the capabilities of XR

World Usability Day 2023

Opening keynote about the need for orientation in a world of change.

SPAYCE 2023

Opening Keynote on Commerce and Payment in 2040.

Metaverse Gipfel Hamburg

Panel discussion about the potential of the metaverse

Metaverse Gipfel Hamburg

Presentation about strategic vs. explorative approach to the metaverse.

Google EMEA PM Summit

Fluid Products – Resillience towards disruption.

Late Afternoon Talk

Virtual Care, Real Impact – Health and Extended Reality.

Finanz- und Wirtschaftsforum

Presentation about Banking im Metaverse

Symbiotikon Frankfurt

Wie das Metaverse das Banking nachhaltig verändern wird

Featured Videos

Watch my recent keynotes, interviews, and insights on digital innovation and transformation.

Books

Explore my published works and gain insights into user experience and digital innovation.

User Experience Design Buch
User Experience Design

This book provides a comprehensive introduction to experience-centered software development. It demonstrates how combining design, psychology, and technology can create outstanding digital experiences.

View on Amazon

Get in Contact

Feel free to reach out via email or connect on social media. Let’s start the conversation!

Email: christian.moser@zuehlke.com

Phone: +41 79 261 68 14